Danny is a UX professional with over 15 years of experience designing digital products for companies like The Economist, PwC, Yahoo!, as well as, startups, schools (CUNY, General Assembly) and VC funds. He helps companies increase their User Experience capacity to deliver business results.
Today, we’re talking about how to design to upsell existing clients and win business.
In this episode, we also talk about:
- 3 ways you can outsmart your competition using design thinking
- How to improve your service using customer interviews
- 6 steps for identifying your ideal customers
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Chris Vaglio is the co-founder of Grey Sky Films which is one of the leading video production companies in the NJ and NYC area, helping individuals, businesses and brands create content for the web, broadcast, corporate, sales, training and more.
Travis Chappell is a direct sales expert, successful entrepreneur, and a real estate investor. He is the creator and host of Build Your Network, a podcast dedicated to helping professionals cultivate genuine relationships, grow their inner circle, and leverage a powerful network in the right way.